Understanding Our Delivery Terms and Conditions
Shipping Policy
Last Updated: 26 February 2024
Introduction
Shree Gajanand Motors (SGM Works) is dedicated to providing exceptional automotive repair and maintenance services. Our Shipping Policy is carefully designed to meet our clients' needs, ensuring the timely and safe delivery of automotive parts and spares. Additionally, we offer the convenience of delivering cars back to our customers after servicing, ensuring a smooth and hassle-free experience.
General Shipping Information
Targeted Shipping: Designed specifically for our clientele, we adhere to the highest standards of shipping, catering to both individual and commercial automotive needs across India.
Carrier Selection: We collaborate with reputable carriers experienced in the secure transportation of automotive components, guaranteeing their safe and timely arrival.
Freight Charges: Shipping fees are transparently calculated based on current rates, considering the weight, size, and destination of the package.
Order Processing
Order Confirmation: Upon placing an order, clients will receive a comprehensive confirmation detailing the items and anticipated processing timeline.
Processing Time: Given the specialized nature of our products, processing times may range from 2-5 business days, subject to the order's complexity and quantity.
Custom Orders: Customized orders may necessitate additional processing time, which will be clearly communicated at the time of order placement.
Shipping and Delivery
Delivery Schedules: Recognizing the critical role of timely parts delivery in automotive repair, we commit to maintaining strict delivery schedules.
Bulk Shipments: We offer specialized arrangements for bulk or large-scale orders, ensuring coordinated delivery logistics.
Expedited Shipping: For urgent needs, expedited shipping options are available, catering to time-sensitive automotive repairs.
Tracking and Receiving
Tracking Information: Full tracking details are provided for all orders, enabling clients to efficiently plan for the arrival of their automotive parts.
Receiving Shipments: We advise arranging suitable personnel and equipment to receive shipments, particularly for bulky or heavy items.
Customs, Duties, and International Shipments
Customs Handling: Though primarily serving the Indian market, any international shipments will be supported through customs clearance processes.
Duties and Taxes: Clients are responsible for any applicable duties, taxes, and customs fees for international orders.
Shipping Issues and Resolutions
Address Verification: Accurate shipping address confirmation is required to prevent delivery delays or errors.
Damaged Goods: Should any items arrive damaged, clients must report the issue within 48 hours, accompanied by necessary documentation, for a swift resolution.
Return and Exchange Policy
Industrial Returns: Our return policy for automotive parts and accessories takes into account the specific nature and requirements of automotive servicing.
Changes and Updates to Shipping Policy
Regular Updates: Our Shipping Policy is subject to periodic review and updates, reflecting any changes in our shipping practices or the needs of our clients.
Contact for Shipping Inquiries
For any shipping-related questions or concerns, please contact us at:
Nayan Maske
shreegajanandmotors57@gmail.com
Contact 1: +91 95864 66478
Contact 2: +91 63546 47486
Shree Gajanand Motors
(SGM Works 1)
Near Jupiter Cross Road
GIDC Vadsar Road
Vadodara - 390 010
Gujarat, India
GSTIN : 24AUFPM0779D1ZR
