Non-cashless
Royal Sundaram
Claim Form
Non-Cashless Insurance Claim Process
At Shree Gajanand Motors (SGM Works), we're dedicated to facilitating a seamless insurance claim process for your damaged car. Follow these steps for a hassle-free claim process with Royal Sundaram -
Required Documents: Please bring the following documents to SGM Works:
Original Registration Card of the Car (RC)
Original Driving License of the Driver (DL)
Original Aadhaar & PAN of Policy Holder
Cancelled Cheque of Policy Holder (for reimbursement purposes)
Copy of the Insurance Policy with Royal Sundaram General Insurance Company
Copy of the Police FIR (In case of Third-Party property damage/Death/Body Injury)
Bring Your Damaged Car to Us: Drive or tow your vehicle to SGM Works. For towing services, contact us at +91 95864 66478/+91 63546 47486, and we will provide assistance.
Fill Out the Claim Form: Our team will help you complete the insurance claim form, a crucial step to initiate your claim with Royal Sundaram General Insurance Company.
Assessment and Approval: We will assess the damage and liaise with Royal Sundaram General Insurance Company for claim approval. The final decision on the claim is made by Royal Sundaram.
Repair and Restoration: Trust SGM Works to meticulously restore your vehicle to its original condition. Upon receiving claim approval from Royal Sundaram, you will be required to settle the invoice directly with us. Once the restoration is complete, Royal Sundaram will reimburse the billed amount in accordance with the terms of your policy.
Important Notices
Authority of Tata AIG: Tata AIG General Insurance Company holds the full right to approve or reject any claim. SGM Works has no influence over this decision. For any disputes, policyholders are advised to directly contact Tata AIG.
SGM Works' Rights: SGM Works reserves the right to refuse repair work if it is considered unfeasible or unprofitable. This decision is at the discretion of SGM Works.
Document Verification: Tata AIG may request the original documents at any stage for verification. SGM Works may ask to keep the Original RC until the job is completed.
Owner’s Responsibility: The responsibility for any repair work under the accidental insurance claim lies with the car owner. SGM Works ensures quality repairs but the ultimate responsibility rests with the vehicle owner.
Parking Charges: Delays in the repair job due to insurance approval processes or the availability of spare parts may result in parking charges, which will be communicated to the customer in advance.
Estimate Charges: SGM Works may request an estimate charge due to the significant effort involved in preparing the estimate. This will be communicated upfront.
Balance Payment: For non-cashless claims, policyholders are required to settle the invoice upfront. Tata AIG will then reimburse the amount according to the terms of your policy, ensuring a smooth and efficient financial transaction process.
For any assistance or queries, please contact us at SGM Works or call us at +91 95864 66478/+91 63546 47486. We are committed to guiding you through each step of the process and ensuring your experience with SGM Works and Tata AIG General Insurance Company is straightforward and satisfactory.
About Royal Sundaram General Insurance Company
Royal Sundaram General Insurance Co. Ltd. (formerly known as Royal Sundaram Alliance Insurance Company Limited), a subsidiary of Sundaram Finance Group, is the first private sector general insurance company in India to be licensed in October 2000 by the Insurance Regulatory and Development Authority of India.
The company was initially promoted as a joint venture between Sundaram Finance, one of the most respected non-banking financial institutions (NBFCs) in India and Royal & SunAlliance Insurance plc, UK, one of the oldest general insurers in the UK. In July 2015, Sundaram Finance acquired the 26% equity holding from Royal & SunAlliance Insurance plc. Consequently, the entire 100% equity holding is now held by Sundaram Finance (75.90%) and other Indian shareholders (24.10%).
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