Non-cashless
Reliance General
Claim Form
Non-Cashless Insurance Claim Process
At Shree Gajanand Motors (SGM Works), we're dedicated to facilitating a seamless insurance claim process for your damaged car. Follow these steps for a hassle-free claim process with Reliance General Insurance -
Required Documents: Please bring the following documents to SGM Works:
Original Registration Card of the Car (RC)
Original Driving License of the Driver (DL)
Original Aadhaar & PAN of Policy Holder
Cancelled Cheque of Policy Holder (for reimbursement purposes)
Copy of the Insurance Policy with Reliance General Insurance Company
Copy of the Police FIR (In case of Third-Party property damage/Death/Body Injury)
Bring Your Damaged Car to Us: Drive or tow your vehicle to SGM Works. For towing services, contact us at +91 95864 66478/+91 63546 47486, and we will provide assistance.
Fill Out the Claim Form: Our team will help you complete the insurance claim form, a crucial step to initiate your claim with Reliance General Insurance Company.
Assessment and Approval: We will assess the damage and liaise with Reliance General Insurance Company for claim approval. The final decision on the claim is made by Reliance General Insurance.
Repair and Restoration: Trust SGM Works to meticulously restore your vehicle to its original condition. Upon receiving claim approval from Reliance General Insurance, you will be required to settle the invoice directly with us. Once the restoration is complete, Reliance General Insurance will reimburse the billed amount in accordance with the terms of your policy.
Important Notices
Authority of Reliance General Insurance: Reliance General Insurance Company holds the full right to approve or reject any claim. SGM Works has no influence over this decision. For any disputes, policyholders are advised to directly contact Reliance General Insurance.
SGM Works' Rights: SGM Works reserves the right to refuse repair work if it is considered unfeasible or unprofitable. This decision is at the discretion of SGM Works.
Document Verification: Reliance General Insurance Company may request the original documents at any stage for verification. SGM Works may ask to keep the Original RC until the job is completed.
Owner’s Responsibility: The responsibility for any repair work under the accidental insurance claim lies with the car owner. SGM Works ensures quality repairs but the ultimate responsibility rests with the vehicle owner.
Parking Charges: Delays in the repair job due to insurance approval processes or the availability of spare parts may result in parking charges, which will be communicated to the customer in advance.
Estimate Charges: SGM Works may request an estimate charge due to the significant effort involved in preparing the estimate. This will be communicated upfront.
Balance Payment: For non-cashless claims, policyholders are required to settle the invoice upfront. Reliance General Insurance will then reimburse the amount according to the terms of your policy, ensuring a smooth and efficient financial transaction process.
For any assistance or queries, please contact us at SGM Works or call us at +91 95864 66478/+91 63546 47486. We are committed to guiding you through each step of the process and ensuring your experience with SGM Works and Reliance General Insurance Company is straightforward and satisfactory.
About Reliance General Insurance Company
Reliance General Insurance Company Limited is an India-based private insurance company and is part of Reliance Anil Dhirubhai Ambani Group, wholly owned through Reliance Capital. As of March 31, 2021, Reliance General Insurance's distribution network is composed of over 129 branches with more than 52,595 intermediaries.
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