Important Notices

• Authority of Oriental Insurance: Oriental Insurance Company holds the full right to approve or reject any claim. SGM Works has no influence over this decision. For any disputes, policyholders are advised to directly contact Oriental Insurance.

• SGM Works' Rights: SGM Works reserves the right to refuse repair work if it is considered unfeasible or unprofitable. This decision is at the discretion of SGM Works.

• Document Verification: Oriental Insurance Company may request the original documents at any stage for verification. SGM Works may ask to keep the Original RC until the job is completed.

• Owner’s Responsibility: The responsibility for any repair work under the accidental insurance claim lies with the car owner. SGM Works ensures quality repairs but the ultimate responsibility rests with the vehicle owner.

• Parking Charges: Delays in the repair job due to insurance approval processes or the availability of spare parts may result in parking charges, which will be communicated to the customer in advance.

• Estimate Charges: SGM Works may request an estimate charge due to the significant effort involved in preparing the estimate. This will be communicated upfront.

• Balance Payment: The difference between the final repair cost and the amount released by Oriental Insurance must be settled by the policyholder before the vehicle delivery. This ensures all financial obligations are clear and settled efficiently.

For any assistance or queries, please contact us at SGM Works or call us at +91 95864 66478/+91 63546 47486. We are committed to guiding you through each step of the process and ensuring your experience with SGM Works and Oriental Insurance Company is straightforward and satisfactory.