Cashless
ICICI Lombard General Insurance Company Limited
Cashless Insurance Claim Process
At Shree Gajanand Motors (SGM Works), we're dedicated to facilitating a seamless insurance claim process for your damaged car. Follow these steps for a hassle-free claim process with ICICI Lombard -
Required Documents: Please bring the following documents to SGM Works:
Original Registration Card of the Car (RC)
Original Driving License of the Driver (DL)
Original Aadhaar & PAN of Policy Holder
Copy of the Insurance Policy with Bajaj Allianz General Insurance Company
Copy of the Police FIR (In case of Third-Party property damage/Death/Body Injury)
Bring Your Damaged Car to Us: Drive or tow your vehicle to SGM Works. For towing services, contact us at +91 95864 66478/+91 63546 47486, and we will provide assistance.
Fill Out the Claim Form: Our team will help you complete the insurance claim form, a crucial step to initiate your claim with ICICI Lombard General Insurance Company.
Assessment and Approval: We will assess the damage and liaise with ICICI Lombard General Insurance Company for claim approval. The final decision on the claim is made by ICICI Lombard.
Repair and Restoration: Upon receiving claim approval, our expert technicians will repair your vehicle to its original glory. Trust SGM Works to handle your vehicle with the highest care.
Important Notices
Authority of ICICI Lombard: ICICI Lombard General Insurance Company holds the full right to approve or reject any claim. SGM Works has no influence over this decision. For any disputes, policyholders are advised to directly contact ICICI Lombard.
SGM Works' Rights: SGM Works reserves the right to refuse repair work if it is considered unfeasible or unprofitable. This decision is at the discretion of SGM Works.
Document Verification: ICICI Lombard may request the original documents at any stage for verification. SGM Works may ask to keep the Original RC until the job is completed.
Owner’s Responsibility: The responsibility for any repair work under the accidental insurance claim lies with the car owner. SGM Works ensures quality repairs but the ultimate responsibility rests with the vehicle owner.
Parking Charges: Delays in the repair job due to insurance approval processes or the availability of spare parts may result in parking charges, which will be communicated to the customer in advance.
Estimate Charges: SGM Works may request an estimate charge due to the significant effort involved in preparing the estimate. This will be communicated upfront.
Balance Payment: For non-cashless claims, policyholders are required to settle the invoice upfront. ICICI Lombard will then reimburse the amount according to the terms of your policy, ensuring a smooth and efficient financial transaction process.
For any assistance or queries, please contact us at SGM Works or call us at +91 95864 66478/+91 63546 47486. We are committed to guiding you through each step of the process and ensuring your experience with SGM Works and ICICI Lombard General Insurance Company is straightforward and satisfactory.
About ICICI Lombard General Insurance Company
Established in 2001, ICICI Lombard General Insurance Company is a joint venture between ICICI Bank- India’s second-largest bank, and Fairfax Financial Holdings Limited- a financial services company based in Toronto. ICICI Bank had 64% stake in the venture while Fairfax had 36% in the joint venture. ICICI Lombard General Insurance is the largest private-sector general insurance company in India.
In August 2020, ICICI Lombard acquired Bharti Axa Insurance General Insurance through a share swap deal.
ICICI Lombard has 273 branches and 840 virtual offices spread across the nation.
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