Cashless
HDFC ERGO
Claim Form
Cashless Insurance Claim Process
At Shree Gajanand Motors (SGM Works), we're dedicated to facilitating a seamless insurance claim process for your damaged car. Follow these steps for a hassle-free claim process with HDFC ERGO -
Required Documents: Please bring the following documents to SGM Works:
Original Registration Card of the Car (RC)
Original Driving License of the Driver (DL)
Original Aadhaar & PAN of Policy Holder (Addhar/PAN)
Copy of the Insurance Policy with HDFC ERGO General Insurance Company
Copy of the Police FIR (In case of Third-Party property damage/Death/Body Injury)
Bring Your Damaged Car to Us: Drive or tow your vehicle to SGM Works. For towing services, contact us at +91 95864 66478/+91 63546 47486, and we will provide assistance.
Fill Out the Claim Form: Our team will help you complete the insurance claim form, a crucial step to initiate your claim with HDFC ERGO General Insurance Company.
Assessment and Approval: We will assess the damage and liaise with HDFC ERGO General Insurance Company for claim approval. The final decision on the claim is made by HDFC ERGO.
Repair and Restoration: Upon receiving claim approval, our expert technicians will repair your vehicle to its original glory. Trust SGM Works to handle your vehicle with the highest care.
Important Notices
Authority of HDFC ERGO: HDFC ERGO General Insurance Company holds the full right to approve or reject any claim. SGM Works has no influence over this decision. For any disputes, policyholders are advised to directly contact HDFC ERGO.
SGM Works' Rights: SGM Works reserves the right to refuse repair work if it is considered unfeasible or unprofitable. This decision is at the discretion of SGM Works.
Document Verification: HDFC ERGO may request the original documents at any stage for verification. SGM Works may ask to keep the Original RC until the job is completed.
Owner’s Responsibility: The responsibility for any repair work under the accidental insurance claim lies with the car owner. SGM Works ensures quality repairs but the ultimate responsibility rests with the vehicle owner.
Parking Charges: Delays in the repair job due to insurance approval processes or the availability of spare parts may result in parking charges, which will be communicated to the customer in advance.
Estimate Charges: SGM Works may request an estimate charge due to the significant effort involved in preparing the estimate. This will be communicated upfront.
Balance Payment: The difference between the final repair cost and the amount released by HDFC ERGO must be settled by the policyholder before the vehicle delivery. This ensures all financial obligations are clear and settled efficiently.
For any assistance or queries, please contact us at SGM Works or call us at +91 95864 66478/+91 63546 47486. We are committed to guiding you through each step of the process and ensuring your experience with SGM Works and HDFC ERGO General Insurance Company is straightforward and satisfactory.
About HDFC ERGO General Insurance Company
HDFC ERGO General Insurance Company Limited is a 51:49 joint venture firm between HDFC and ERGO International AG, one of the insurance entities of the Munich Re Group in Germany operating in the insurance field under the BFSI sector. The retail sector includes various products like health insurance, vehicle insurance, travel insurance, home insurance, personal accident insurance and cyber insurance. The Corporate sector includes products like liability, marine and property insurance. Rural sector products include rainfall index insurance, Pradhan Mantri Fasal Bima Yojna, and cattle insurance policy.
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